December 5th, 2016
StreamSpot will no longer be offering remote operator services as an option within your MyStreamSpot customer portal. All previously scheduled requests through March 31st, 2017 will be honored and fulfilled to the best of our ability, unless you elect to cancel the operator request.
This change comes with careful thought and consideration. As you know, there are many moving parts that make a broadcast (let alone an operator-assigned broadcast) successful, and at this time, it has become difficult to place operators for these requests.
StreamSpot’s goal has always been to provide high-quality live and on-demand broadcasts and is reinforcing its staff to ensure your broadcasts continue to be of the highest caliber.
To assist you in the transition, StreamSpot will be providing several webinars for you and your staff on how to run your PTZ camera during your broadcasts, should you wish to continue this feature in-house with a staff member or volunteer. To attend a webinar, simply complete the form on this page and the details of the webinar will be sent to you by email.
Further, a selection of useful knowledgebase articles will continue to be published to assist you in creating your own presets for camera shots for special services and events at your venue.
We appreciate your patience as the program is phased out and hope you'll continue to utilize the many features we offer as your automated streaming provider.